- Shipping FAQ
- ▼Where does Straightaway ship?
Cocktails & Accompani: Currently, we ship our bottled cocktails to 34 of the 50 states in the USA:
AZ, AR, CA, CO, CT, DC, DE, FL, IN, IA, LA, ME, MD, MN, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OK, OR, RI, SC, SD, TX, VT, WA, WV, WI, WY
If you live in one of these lucky states, you’ll be sipping on our superb cocktails in no time. Due to Federal Law, we're not able to deliver to any PO Box addresses—so your home, workplace, local FedEx office, or favorite drinking companion’s house would be best!
Spritz: Currently, we ship our spritz to 30 of the 50 states in the USA:
AZ, CA, CO, FL, IN, IA, LA, MD, ME, MN, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OK, OR, SC, SD, TX, VA, VT, WA, WI, WV, WY
If you live in one of these lucky states, you’ll be sipping on our superb spritz in no time. Due to Federal Law, we're not able to deliver to any PO Box addresses—so your home, workplace, local FedEx office, or favorite drinking companion’s house would be best!
For our friends in the states not listed- please stay tuned as we work to get a proper cocktail in your hands!
- ▼I'm local to Portland and live in Oregon—can I pick up my order in store or have it delivered?
- Straightaway’s dishonorable but electrifying bottled cocktails, canned spritzes, and hand sanitizer are now available for curbside pickup, local delivery within a 15-mile radius of either location (901 SE Hawthorne Boulevard or 7363 SW Bridgeport Rd) and shipping throughout the state of Oregon. For minimum orders above $99, delivery is provided for $9.99, and for orders above $139, delivery is on the house. To place an order containing cocktails, please email Orders@Straightawaycocktails.com or call us at (971) 255-1627. Please note, to ensure everyone is cocktailing responsibly, Oregon regulations limit your purchase to no more than six bottles of cocktails, limit of two same product.
- ▼When will my order ship?
- ReserveBar makes every effort to ship all of our orders in a timely manner often within 5-7 business days upon ordering. Some delays may occur depending on the delivery zone and rarity of the product.
ReserveBar offers Ground Shipping and has a 5-7 business day (Monday-Friday) delivery window.
Please Note: Ground shipments are picked up and delivered M-F. Orders placed on the weekend or on holidays will be processed the following business day. If at any point you see an issue with your tracking and need assistance please contact our Customer Help.
- ▼Do I need to be present for when my order arrives?
- Yes! You or a trusted adult over the age of 21 must provide a signature.
The fine print: packages containing alcohol will not be left on doorsteps. Delivery will be attempted 3 times total—after the 3rd attempt, your order will be returned, which would be less than ideal. In special circumstances it may be possible to get a refund or have your order resent for a $40 fee.
- ▼What if I receive wrong or damaged item(s)?
- ReserveBar works hard to ensure that orders are fulfilled to our standards, but we and our partners are human, and the occasional accident is bound to happen. If you received the wrong item, a damaged item, or an incomplete order, please take the following steps to alert us. ReserveBar does know how upsetting these circumstances can be and are happy to make every effort to rectify the situation as quickly as possible.
1. If possible, take a photo of the item(s) in question. It will help us educate our partners.
2. Email us at firstname.lastname@example.org including the photo if available.
3. Leave the rest to us. We’ll solve the problem and get back to you ASAP.